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F1® Experiences Official F1® Ticket Packages are delivered complete with your tickets, itinerary, directions, point of contact and many guides and maps to provide you with additional information for your Grand Prix™ weekend!

Below are some commonly asked questions, if you have any additional questions about the event, please contact guestservices@f1experiences.com.

Acquisto

It is encouraged to book your Official F1® Ticket Packages online. The process is very simple, taking less than two minutes. Alternatively, you can fill out the form to be contacted by a dedicated Sales Representative.

Se una determinata categoria di biglietti è ancora disponibile, potrai scegliere la quantità desiderata e aggiungerla al tuo carrello. Ti mostreremo un messaggio che indicherà quei biglietti come esauriti in caso non fossero più disponibili.

It is not possible to select specific seats online. However, you can have your Sales Representative make a note of your request/preference(s) or send them to f1experiences@guestservices.com when ordering tickets and the Team will satisfy your demands when possible.

After you have confirmed your order online, cancellations are not accepted. Please contact your Sales Representative for cancellation policies. Should you be unable to attend the event or in the case of the event cancellation, please check the Terms & Conditions in your purchase agreement.

It is recommended that you place a new order if you wish to book additional F1® Ticket Packages after your original booking has been processed. Should you wish the two orders to be sitting together, please contact your Sales Representative or f1experiences@guestservices.com and the Team will accommodate your request when possible.

Orders are not generally changeable. However, if you have a request, please contact a Sales Representative by filling out the form or calling the phone number provided for your area.

Please check with your Sales Representative to learn more about what additional payment term options (i.e. split payments in increments) may be available for your desired Ticket Package and Grand Prix™.

L'indirizzo di spedizione e quello di fatturazione devono coincidere in caso di transazioni online.

In general, personally identifiable information about you will not be shared with third parties, excluding F1® Experiences Official Partners. Formula 1® or F1® Experiences may send personally identifiable information about you, including your email address, to other companies or people when:

  1. F1® Experiences has your consent to share the information;
  2. F1® Experiences needs to share this information to provide you with the information, product or service you have requested;
  3. F1® Experiences responds to subpoenas, court orders or legal processes; or
  4. F1® Experiences finds or has reason to believe that your actions on f1experiences.com violate website terms or conditions or are in violation of the law.

Visualizza qui la nostra informativa sulla privacy completa.

Yes, for online purchases, the maximum is 10 Official F1® Ticket Packages per transaction. For transactions of more than 10, please contact an F1® Experiences Representative to book.

Please contact an F1® Experiences Representative at the phone number provided for your area, and they will assist you with all of the extras!

F1® Experiences Sales Representatives are standing by to help you with all your travel needs! Reach out by phone, email or by filling out the form and an Event Specialist from F1® Experiences will contact you to help you find the Official F1® Ticket Packages that are right for you.

Carrello

Il carrello viene utilizzato per la memorizzazione dei biglietti che hai intenzione di acquistare prima di andare alla cassa. Dopo aver aggiunto i biglietti al tuo carrello, puoi facilmente rimuoverli o modificarne il numero desiderato.

Find the tickets you want, select the desired number from the ‘Quantity' drop-down, and then click the ‘Add to Cart' button.

La pagina del carrello ti mostrerà l'articolo seguito da un'opzione alla sua destra che ti offrirà la possibilità di rimuovere l'elemento dal tuo ordine.

Spedizione

F1® Experiences utilises DHL when shipping F1® Ticket Packages for European and Middle Eastern Grands Prix™ and FedEx will be used for Grands Prix™ in the Americas. If we are unable to ship your Ticket Package to you in advance, it will be available for collection from our Ticket Office the week of the Grand Prix™.

The goal is to deliver your F1® Ticket Package to you at least 10 days before the Grand Prix™. If we're unable to meet this timeline, the F1® Experiences Guest Services Team will notify you in advance.

Yes. If you need your tickets delivered to an address other than the invoice address, please contact guestservices@f1experiences.com at least four weeks before the Grand Prix™, and they will be happy to assist you. For online transactions, your shipping and billing address must be the same.

For all races shipping through DHL, the European and Middle Eastern Grands Prix™, guests who have a P.O. Box in Abu Dhabi, Bahrain, Dubai, Saudi Arabia or Qatar will be able to have their package shipped.

For all races shipping through FedEx, the Grands Prix™ in the Americas, will be unable to ship any packages to P.O. Boxes.

If you have a P.O. Box outside of the few countries listed above, your F1® Ticket Packages will be available for pick up on-site.

I biglietti rubati, distrutti o persi non possono essere sostituiti.

Pagamento

Accepted forms of payment include credit cards and bank transfers. To pay via bank transfer, you can pay directly online without contacting anyone.

F1® Experiences' payment platform is fully secured. An "SSL" (Secure Socket Layer) connection exists between your browser and the server. This means that data is transferred only after being encrypted and thus cannot be abused by third parties. Your personal data is only used to carry out your order.

Il nostro server ti garantisce il più alto livello possibile di crittografia attualmente disponibile.

L'importo dovuto verrà addebitato sul conto collegato alla tua carta di credito non appena l'ordine sarà stato confermato.

Riceverai una fattura in PDF via posta elettronica non appena il tuo ordine sarà stato correttamente effettuato tramite e-mail o telefono. La fattura indicherà anche la data di scadenza del pagamento.

Ti preghiamo di utilizzare una delle seguenti opzioni in modo da poter completare l'ordine:

  • Prova di nuovo, magari con un'altra carta di credito.
  • Compila e rinviaci un modulo di autorizzazione per la tua carta di credito (disponibile su richiesta dal nostro Ufficio Vendite).
  • Contatta un addetto alle vendite se vuoi ricevere assistenza per il tuo acquisto.
  • Pagamento tramite bonifico bancario.
  • Contatta la tua banca per autorizzare il pagamento.

Richiedi informazioni


Desideri parlare con noi dei pacchetti ufficiali d'ingresso per un Gran Premio di F1® in particolare? Compila il modulo online e saremo noi a metterci in contatto con te!